  | |  | Re: C5 Pre-orders FAQ | Re: C5 Pre-orders FAQ 2005-11-22 - By ccoles_avengers
Back Thanks, Bob, this is really helpful.
Oh, btw, I don't know if you got to see this orphaned question already, but it was posted by Tina earlier. Could it be added to the FAQ as well?
<http://groups.yahoo.com/group/Carrara/message/63153>
Thanks.
Claudia "Selocic" - 3D: when 'Flat' just isn't good enough! -
--- In Carrara@(protected), "Bob Stockwell" <bob.stockwell@(protected)> wrote: > > Q. Is Carrara 5 available today? > > A. No, Carrara 5 is not available today. Rather, Eovia is now accepting > pre-orders of the upgrade to Carrara 5. > > > > Q. If I pre-order the Carrara 5 upgrade, what do I get? > > A. If you pre-order the Carrara 5 upgrade, you will be able to immediately > download the Carrara 5 Beta. > > > > Q. Why can't I pre-order a boxed version of Carrara 5? > > A. The pre-order of Carrara 5 is not specific to an electronic download > (ESD) or boxed version. Rather, it is simply a pre-order of the software. > You will be asked to determine whether you want an ESD or boxed version at a > later date. > > > > Q. How do I tell you that I want a boxed version of Carrara 5? > > A. When Carrara 5 becomes available, everyone that pre-orders the software > will automatically be sent an email to the address provided at the time of > their pre-order. This email will provide instructions on the method for > obtaining either the ESD version or the boxed version of the software. If > you choose to receive a boxed version, you will need to fill out the > appropriate form providing Eovia with your shipping address and payment > method (Visa or MasterCard only) to cover the shipping costs. > > > > Q. Does the boxed version of Carrara 5 cost more than the ESD version? > > A. No. The boxed version and the ESD version are priced the same. > However, there will be additional shipping costs required if you choose to > receive a boxed version, and you will need to provide a credit card number > (Visa or MasterCard only) to cover these additional costs. > > > > Q. Does the boxed version of Carrara 5 include a printed manual? > > A. No. A printed manual will be available in mid-to late-December via the > Eovia webstore at an additional cost. That cost is anticipated to be around > $20 USD plus shipping fees. Both the ESD and boxed versions of the software > will ship with a PDF of the manual as a part of the install. > > > > Q. Can I pre-order the printed manual? > > A. No, Eovia is not accepting pre-orders for the printed manual. > > > > Q. If I download the Carrara 5 Beta, will it overwrite Carrara 5 (or other > versions)? > > A. No, the Carrara 5 Beta will install as stand-alone software and will > not affect the way older versions of Carrara run. > > > > Q. Can I pre-order a full version of Carrara 5? > > A. No, only the upgrade is available for pre-order. > > > > Q. If I buy a full version of Carrara 4, can I get the Carrara 5 Beta? > > A. No. The Carrara 5 Beta is only available as an electronic download to > those who pre-order the Carrara 5 upgrade. > > > > Q. If I pre-order Carrara 5 can I get the Beta version sent to me on CD? > > A. No. The Carrara 5 Beta is only available as an electronic download. > > > > Q. When will I get Carrara 5? > > A. We anticipate that the ESD version of Carrara 5 will be available by > mid-December. The boxed version will start shipping shortly after the ESD > version becomes available. > > > > Q. I bought Carrara 4 in August. Can I get the no-charge upgrade? > > A. Unfortunately no. The no-charge upgrade is available only to those who > purchase Carrara 4 between October 1 and December 31, 2005. > > > > [Non-text portions of this message have been removed] >
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